Introduction
This Privacy Policy outlines how Rise Realty Australia handles, uses, and protects personal information collected through our website and services. We are committed to safeguarding the privacy of our clients and website visitors.
Collection of Personal Information
Rise Realty Australia collects personal information to provide and improve our real estate services. This information is gathered in the following ways:
- Direct Collection: We collect details directly from you via property inquiry forms, registration at inspections, emails, and other direct interactions.
- Indirect Collection: We may obtain information from third parties such as credit reporting agencies, law enforcement agencies, and other government entities as permitted by law.
- Through Technology: We gather non-identifiable information through technology, which may include tracking information gathered by us or third parties. This includes analytics on how you use our website, using cookies to enhance your user experience.
Use of Personal Information
Your personal information is used to:
- Facilitate property transactions, such as sales and rentals.
- Communicate with you, including responding to your inquiries.
- Conduct internal operations such as audits, data analysis, and research to improve our services.
- Comply with legal obligations, such as maintaining financial records.
- Market our services to you, unless you opt out or we are otherwise prevented by law.
Disclosure of Personal Information
Rise Realty Australia may disclose your personal information to:
- Service providers who assist us in our operations and website management, under confidentiality agreements.
- Legal and regulatory authorities, upon their request, or for the purposes of reporting any actual or suspected breach of applicable law or regulation.
- External professional advisers, such as accountants, auditors, and lawyers.
- Potential buyers or other parties in relation to any real estate transaction involving you.
- Any other person with your consent to the disclosure.
Security of Your Personal Information
We employ reasonable technical, administrative, and physical controls to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure.
Cookies and Web Analytics
Cookies are used on our website to manage sessions, to provide services that are tailored to your needs, and to enhance user experience. We may employ third-party services to assist with analysing usage patterns of our website. These services may use their own cookies to collect information about website visitors.
Changes to This Privacy Policy
Rise Realty Australia reserves the right to modify this privacy policy at any time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice.
Access to Your Personal Information
You have a right to access the personal information Rise Realty Australia holds about you. If you wish to request access, please contact us using the information below. We may charge a fee to cover the cost of verifying the application and locating, retrieving, reviewing, and copying any material requested.
Contacting Us
If you have any questions about this Privacy Policy or if you wish to make a complaint about how we have handled your personal information, please contact us during business hours Monday to Friday via the details on our Contact Page.
Your privacy concerns are important to us, and we strive to respond to your inquiries as promptly as possible.
